Privacy Policy

Introduction

Welcome to Surebite ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our pet AI application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us when you:

• Register for an account
• Use our scanning features
• Contact us for support
• Participate in surveys or feedback

Automatically Collected Information

When you use Surebite, we may automatically collect certain information, including:

• Device information (model, operating system, unique device identifiers)
• Usage data (features used, time spent in app, interactions)
• Camera and photo data (only when you use scanning features)
• Location data (if you grant permission)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your scanning requests and provide AI-powered analysis
• Respond to your inquiries and provide customer support
• Send you important updates about the app
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

Third-Party Services

Our app may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Opt-out of certain data collection practices
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@surebite.app

Children's Privacy

Surebite is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@surebite.app